Manager of Golf Operations

Since its inception, Hylands Golf Club has matured into a top-quality golf facility that offers a full range of services and amenities to its1200 members and their guests. A true jewel among Canadian Forces golf facilities, Hylands continues to host numerous regional, national and international events. As part of CFMWS, our mandate is to provide affordable golf to our local military personnel and their families.

The Canadian Forces Morale and Welfare Services’ (CFMWS) supports the Canadian Armed Forces members and their families wherever they are in the world through the provision of fitness, recreation and leisure activities, family and charitable support, retail as well as personal financial services. We offer our employees the opportunity to work with a purpose every day in an inclusive, healthy, respectful and rewarding work environment.

Location

Hylands Golf Club - Ottawa, ON

Posted

2022-01-21

Deadline

2022-02-04

Job Summary

Reporting directly to the General Manager, the Manager of Golf Operations will be responsible for the management and execution of all Golf Services including:

Promoting & Enhancing Member Satisfaction
Pro Shop Operation - Purchasing & selling top brands in hard and soft goods, inventory control, custom ordering, rental equipment, POS management, tee reservation system
Back Shop - Club storage, pull cart storage, power and pull cart management & rentals, club cleaning
Practice Facilities - Full service driving range, two practice holes
Club Repair
Golf Instruction
Corporate Events - Recruiting, planning, promotion & execution of high level events, tournaments and functions
Business Planning - Review current business strategies, recommending enhancements & efficiencies for viability and profitability of the Club, creating & adhering to annual operational budgets, performing necessary paperwork, work in concert with Human Resources and Accounting departments ensuring appropriate processes & procedures are followed & completed.

Qualifications

Education, Certifications and Licenses:

College diploma or certificate in Business Management, Business Administration, or a related field AND several years of experience in golf course management or related field, OR
High school diploma AND in-depth experience in golf course management, pro shop operations or in a related field
PGA of Canada “Class A” Golf Professional in good standing

Experience

In golf, pro shop or related business management
In merchandising
In applying policies, procedures, and regulations
In personnel administration
In budget administration
In using software for word processing, spreadsheets, presentations, databases, e-mail, and
Internet browsing

Knowledge

Of golf club or pro shop operations
Of general business practices and theories
Of application of financial, administrative and operational controls
Of budget management
Of personnel management
Of applicable provincial and federal environmental laws and regulations Of loss prevention
Of workplace health and safety practices

Competencies, Skills and Abilities

Client focus, organizational knowledge, communication, innovation, teamwork and leadership.

Language Requirements

Bilingual Essential
Reading: Advanced
Writing: Functional
Oral: Advanced

Other Information

Obtain and maintain a reliability clearance.
Language testing to meet job profile.

Benefits/Perks

Health Benefits: Drug coverage, travel insurance, dental, vision, life insurance, disability insurance and accidental death and dismemberment coverage.
Work Life Balance: A wide range of paid/unpaid leave, including paid vacation, family related leave and personal days.
Retirement Planning: A Defined Benefit Pension Plan and Group Savings Plans.
Learning and Development: Tuition Assistance Program and Advanced Learning Program, payment of professional association memberships, online learning opportunities and second language training.
Perks: Discounts through CFAppreciation.

PGA of Canada Specialization

Golf Operations

Start Date

2022-03-01

Course Website

<a href="http://www.hylandsgc.com/"><strong>http://www.hylandsgc.com/</strong></a>

Contact Information

Due to COVID-19, health and safety considerations are being taken and the selection process will be done virtually.

Click Here to Apply

INCLUSION AND ACCOMMODATION
CFMWS is committed to providing an inclusive, equitable and accessible environment, where all employees feel valued, respected and supported. We welcome applications from all qualified candidates who can help us build a workforce that reflects the diversity of the communities in which we live. Accommodations are available to all candidates identifying a need during all or any parts of the selection process.