Head Golf Professional / Pro Shop Manager: Wintergreen Golf & Country Club
The Wintergreen Golf & Country Club is seeking the services of a Head Golf Professional / Pro Shop Manager to join our team.
Wintergreen Golf & Country Club is an 18-hole semi-private golf course located in the picturesque Foothills near Bragg Creek, AB. Wintergreen is owned and operated by Resorts of the Canadian Rockies Inc
- Location
- Wintergreen Golf & Country Club - Bragg Creek, AB
- Posted
- 2024-01-18
- Deadline
- 2024-02-09
- Job Summary
- Reporting to the Kananaskis Area Manager and Golf Course Manager, the Head Professional is the “go to” person in terms of day-to-day service operations. Excellent organizational and communication skills coupled with strong interpersonal skills are key attributes for the position. General duties encompass overseeing of golf operations, retail/rental sales, management of the tee sheet, employee training & motivation, delegation of supervisory tasks, golf instruction and administrative tasks.
- Responsibilities
-
- Promote teamwork and a positive working environment to ensure the efficient operation of the Pro Shop/Retail/Rental department.
- Provide leadership through direction, coaching, motivation, training and hands-on frontline customer service.
- Lead and oversee the day-to-day golf operations at Wintergreen including all pre, on-course and post-round guest experiences, while ensuring an amazing guest experience is achieved.
- Follow and implement RCR policies, including operating procedures, Human Resources, Health and Safety, and other policies relevant to the golf course operations.
- Promote a safe workplace by ensuring all staff perform their duties in a safe manner in compliance with all health and safety legislated requirements, including the use of personal protective equipment.
- Ensure that operating costs are minimized while meeting exceptional standards of service and quality. Daily attention to operating hours and management of labor costs is essential.
- Supervise, schedule and assist with payroll management for all service staff including Pro Shop, Back Shop and Starters/Marshals.
- Provide a leadership role in retail sales promotion, merchandising and product knowledge.
- Assist the RCR Merchandise Purchaser with inventory control, purchasing and processing of inventory receiving documents.
- Develop golf instructional programs as required.
- Have a leadership role in the organization and execution of member & corporate golf events.
- Develop and follow preventative maintenance tactics to keep the golf carts, equipment & facilities clean and in good working order.
- Participate in weekly management meetings and prepare departmental operations and financial reports as required.
- Work together with other department managers to ensure important information is communicated, ensuring customer and member satisfaction at all events and on a day-to-day basis.
- Assist and be willing to help in all areas of the golf course operation as necessary.
- Qualifications
-
- Class “A” Golf Professional with the PGA of Canada and member in good standing.
- Experience as a Head Golf Professional or Associate Golf Professional at a golf course.
- Incredible customer service and leadership skills.
- Highly organized, efficient and detail oriented.
- Must have strong computer skills and understand POS systems.
- Compensation
-
- Salary based on experience
- Benefits/Perks
-
- PGA of Canada Dues Paid
- Flexible Schedule
- Medical and Dental Benefit Program
- RCR Resort Reciprocal Privileges
- Discounts on Food, Retail & Hotels
- Golf Privileges
- RRSP Contribution Matching Program
- PGA of Canada Specialization
- Golf Operations
- PGA of Canada Specialization
- Management & Leadership
- Start Date
- 2024-03-04
- Course Website
- https://wintergreengolf.com/
- Employment Duration
- Full-Time
- Contact Information
-
Qualified applicants are required to submit their resume and cover letter to: hr@wintergreengolf.com
Attention: Stacey Beaudry, Human Resources Manager
Resorts of the Canadian Rockies Inc. is an equal opportunity employer and is committed to creating an accessible and inclusive organization as well as providing barrier-free and accessible employment practices in compliance with relevant legislation. Should you require code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request.