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Head Professional

The Wingfield Golf Club (formerly Silverwing) is in the process of reestablishing it self within the Calgary golf community. A 27 hole layout on 300 acres ranging from 5300 to over 7200 yards. Wingfield is a public golf club with a annual membership of 150. Ownership is committed to improving playing conditions on course including the 20 acre practice facility after being unkept for the 2020 season.

This individual is a leader with the ability to motivate their staff so execution of daily tasks become routine. They are the difference maker! We’re looking for a PERSONALITY that makes everyone around them strive to be better, leading by example.

Location
Wingfield Golf Club - Calgary, Alberta
Posted
2022-02-22
Deadline
2022-03-31
Job Summary

The Golf Professional is responsible for effectively managing, overseeing and participating in all aspects of the Pro Shop operation including: customer service, marketing, membership sales, teaching lessons, outside services, driving range, facility & equipment maintenance, team building and staff development.

Manage all sources of revenue with a focus on maintaining costs, quality standards and maximizing profits.

Responsibilities

Customer Service

  • Creates a customer service oriented atmosphere that promotes the game of golf and meets the needs of the Members and Guests. This would include weekday/weekend leagues and tournament leagues.
  • Serve as an Ambassador improving Member relations and communication, keeping Membership as the priority and critical success factor of the club.
  • Supervise guest check in and coordinate activities between the Golf Shop and Guest Services to ensure efficient course operation, complete guest satisfaction, and maximizing  profitability.
  • Participating in daily operations as required to support the team.
  • Reconciles daily tee sheets, performs check-ins, and receives payments from members and guests.

Administrative

  • Assists in the development and day to day tracking of the budget and business plan.
  • Performs payroll tasks as scheduled and make adjustments prior to submitting to payroll.
  • Inventory control and management.
  • Approval needed for expenditures that are above and beyond the approved budget, any policy and rate changes.
  • Ensure all applicants have been processed through to Payroll.
  • Ensure Health and Safety Standards are being adhered to.

Training and Development

  • Participate with the ongoing development of the operating manuals for pro-shop, outside services and driving range attendants.
  • Develop job descriptions and staff training manuals.
  • Direct, coach and manage the team to ensure all standards and operating procedures are adhered to.
  • Recruit, Hire and Train all Golf Services Team Members.

Directing and Delegating

  • Communicate organizational goals to the team through weekly meetings and events.
  • Foster a success oriented and accountable environment.
  • Teaching a genuine customer service attitude. One that cares.
  • Implement and maintain effective open communication that crosses departmental lines to reach all employees.
Qualifications
  • PGA of Canada member in good standing.
  • Smart Serve certification an asset.
  • Working knowledge of Light Speed HQ or Chrono-golf an asset.
  • Must have the ability to deal with adversity on a regular basis.
  • Able to thrive in a fast paced environment.
  • Having the ability to be a “Forward Thinker” is a must.
  • Proficient computer skills in word processing, spreadsheets, and  Microsoft  Office.
  • Problem solver.
  • A team player who leads by example.
  • A service driven individual dedicated to the member, guest and employee experience.
Compensation
  • $3600-$4200 monthly (based on candidate)
  • Lesson revenue 70%
Benefits/Perks
  • PGA dues paid in full upon completion of season.
PGA of Canada Specialization
Teaching
PGA of Canada Specialization
Golf Operations
Course Website
<a href="https://www.wingfieldgolf.ca/"><strong>https://www.wingfieldgolf.ca/</strong></a>
Employment Duration
April – October (seasonal with room to grow)
Contact Information

Please send resumes to Bob Novecosky at bob@grassyknollconsulting.ca
http://www.grassyknollconsulting.ca/

Accommodation

We are an equal opportunity employer and are committed to creating an accessible and inclusive organization as well as providing barrier-free and accessible employment practices in compliance with relevant legislation. Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request.