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Golf Service Back Shop Supervisor: Naturally Pacific Resort

Naturally Pacific Resort
This is where nature and adventure connect. A boutique hotel tucked between ocean views and mountain peaks. Naturally Pacific Resort offers an escape into Vancouver Island's most incredible outdoor playground, igniting all your senses, providing you with memorable experiences and genuine hospitality

The Golf Course
In 2017 the Mailman Family took ownership of the grounds and began a course-wide renovation to create a golf course that fit every skill level – truly "Golf Fore Everyone." This 18-hole, Par 71, 6,299-yard, resort-style course was designed by Graham Cooke, a noted golf architect from Northern Course Design, who did an outstanding job and brought their vision to life. Our belief and vision at CRgolf is that everyone deserves to have fun on the course, which is reflected in our course design. In addition, CRgolf is the first golf course in British Columbia to implement Top Tracer technology into the driving range facility to add to the fun.

The Golf Academy
At the heart of our group, private and junior lesson programs is a dedicated Golf Academy building. Overhead doors open onto the year-round driving range. Here the golf instructor will have the use of a TrackMan 4 unit to analyze swing path and ball trajectory and video feedback, and an abundance of training aids to offer top-end golf instruction.

Location
Naturally Pacific Resort
Posted
2025-11-28
Deadline
2026-01-31
Job Summary
The Golf Service Back Shop Supervisor is responsible for setting an excellent example of the execution of key Back Shop duties, including care of the power cart fleet, storage of the Passholders and rental golf club, and regular maintenance of the golf practice areas. They are also accountable for training and assisting with scheduling for the Back Shop team. The Back Shop Supervisor will assist in the Retail Shop during the season. Qualified candidates will be able to conduct golfer instruction with other golf professional staff in the Campbell River Golf Academy.
Responsibilities
  • Will be courteous and friendly to guests
  • Constant communication with the team and management
  • Onboard and Train new hires to the Back Shop team
  • Assist with guest's needs while at the facility
  • Responsible for golf cart preparation, coordination, and cleaning
  • Clean rental clubs and Passholder golf clubs
  • Report any problems with players, carts or the grounds to the Head Professional
  • Preparation and upkeep of practice areas
  • Assist in all daily course operations, tournaments, and events
  • Picking up, cleaning, and distributing range balls.
  • Take the lead in keeping facilities immaculate and stocked at all times
  • Maintain the inventory level of the golf accessories for power carts
  • Tee time check-in and reservations
  • Retail sales and merchandising
  • Handling point-of-sale transactions
  • Efficiently running the first tee and keeping track of the pace of play
  • Support and undertake additional duties as requested by management
  • PGA of Canada certified golf professional can conduct golf instructions
  • Implement high-level and enthusiastic golf instruction for students of all skill levels and ages while utilizing the latest technology and programming trends.
Qualifications
  • High level of customer service
  • Have supervisory or other leadership experience
  • Ability to stand for extended periods of time and, able to lift up to fifty (50) pounds
  • Friendly, professional attitude
  • Ability to multi-task and take the initiative
  • Strong team and communication skills
  • Able to work mornings, evenings, weekends and holidays
  • Must be highly organized and efficient
  • Have the ability to adapt to a changing working environment
  • Experience with Agilysys Tee Sheet/POS software is an asset
  • Previous experience in the golf industry will be a significant asset
  • Member of the PGA of Canada in good standing.
Compensation
  • $22 to $26 hourly, depending on experience.
  • 2.5% Soft Goods sales commission
  • 70% of lesson revenue
Benefits/Perks
  • Staff Package while employed with the golf club.
  • Golf Privileges
  • Company Benefit Plan (Extended Health, Dental, etc.)
  • Meal Discount while on shift
  • PGA of Canada dues are reimbursed after an entire season of employment and paid in full for returning seasons
PGA of Canada Specialization
Teaching
PGA of Canada Specialization
Golf Operations
Start Date
2026-03-01
Employment Duration
Full-time from March 1st to October 31st, with part-time work from November 1st to February 28th
Contact Information

Please contact William Mounsteven, Head Golf Professional, and Jordan Fletcher, Golf Operations Manager, and send a cover letter and resume.

William - Email: william.mounsteven@naturallypacific.ca 

Jordan - Email: jordan.fletcher@naturallypacific.ca