General Manager: Idylwylde Golf and Country Club - Sudbury, ON
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General Manager: Idylwylde Golf and Country Club - Sudbury, ON

The Idylwylde Golf and Country Club, founded in 1922 is a family-oriented eco-friendly club that supports the Sudbury community while providing outstanding golf, curling, dining and social experiences for the enjoyment of all members and guests.

The Idylwylde is looking for a General Manager who will ultimately be responsible for managing all aspects of the Clubs operations including its services and activities and the relationships between the Club and its Board of Directors, members, guests, employees, community, government and industry in accordance with the Clubs Mission, Vision and Core Values.

Location
Idylwylde Golf and Country Club - Sudbury, ON
Posted
2023-02-27
Deadline
2023-03-17
Job Summary

The General Manager (GM) is hired by the Board of Directors, reports to the President, and the Board of Directors, and is responsible for carrying out the Board's policies and directives. The GM is accountable for all areas of the Club, and on a daily basis directly manages all clubhouse functions as described by the Board and will ensure the synergism of all Club activities.

The GM will prepare such special reports as may be requested by the Board and will report back on the effectiveness of the Club's policies, operations and programs.

Responsibilities

Responsibilities:

  • Report regularly to the Board on Operation and make recommendations as appropriate
  • Complete the certification of information on a monthly basis
  • Attend meetings of the Executive Committee and Board of Directors and ensure all documentation is provided in a timely manner
  • Maintain familiarity with the terms of all leases and contracts
  • Ensure that the club is adequately insured as well as the Board of Directors, Starter/Marshals, Ice Crew and Volunteers
  • Review and monitor along with the Finance Committee monthly financial statements and report on the financial status of the Club
  • Report any health and safety related issues
  • Report member infractions to the Board for necessary action
  • Act as Ex-Officio member of Club committees
  • Work with the Board to develop and execute a strategic plan
  • Provide advice and recommendations to the Board and Committees about construction, alterations, maintenance, materials, supplies, equipment and services not provided in approved plans or budget
  • Coordinates development of operating and capital budgets according the budget calendar, monitors monthly financial statements for the club
  • Recommend adjustments of budgets, changes to cash needs and other financial matters are to be communicated to the board with appropriate suggestions for remedial action
  • Assists committees in their capital budget and coordinate this process through the Boards approval  process
  • Establishes and monitors compliance with purchasing policies and procedures
  • Directs purchasing, receiving, storage, issuing, preparation and control of all products, supplies and equipment
  • Negotiates and recommends Board approval for contracts and leases

Promote the Clubs services and facilities to present and potential members:

  • Implements and monitors the process to attract new members and revenue creating events
  • Undertakes activities within the community that enhance the visibility of the club
  • Welcomes new and existing club members during their visits to the club
  • Looks for and implement productivity and core savings opportunities that do not detract from member/guest quality of service standards
  • Ensure the highest quality and standards of food, beverage, catering and related services
  • Ensure the club is not placed in a position for liability of noncompliant with regulatory requirement and acts of negligence or poor management decisions
  • Look for and implement productivity and cost saving opportunities that do not detract from members/guest quality and service standards
  • Ensure appropriate staffing consistent with members needs and within the constraint of the financial resources
  • Implement service/operating standards and associated training that lead to full achievement of our Mission and Vision goas
  • Ensure the proper maintenance of the facilities, furniture and equipment
  • Ensure proper cleanliness and sanitation of all club facilities and environment

The General Manager shall effectively manage staff, including hiring, performance review and improvement, discipline and dismissal of staff in accordance with sound personnel policies:

  • The GM has fire and fire authority of club personnel with the exception of the Greens Superintendent and Head Golf Professional. These decisions require Board and President approval
  • Serve as a liaison between all management staff and Board
  • Establish and maintain an effective working relationship with the staff. Develop and maintain a basic management philosophy to guide all staff toward optimal operating results, employee morale and member service
  • Work with management staff to develop and maintain appropriate job descriptions for all staff
  • Develop and maintain the Personnel Policy and Procedure Manual
  • Any raises proposed by the GM must be approved by the Finance committee prior to being disclosed to the staff
  • Shall annually report to the Board the results of staff performance appraisals. Initiatives to retain *key* employees should be discussed

The General Manager is a leader.

  • The GM is responsible for providing energized, motivated leadership for key managers and staff and accept responsibility for Club performance in all areas
  • Leadership characteristics include integrity, humility, respect and a strong moral compass. Any consistent lack of these characteristics readily identifiable by the Board, members and employees shall be addressed by the Board
  • Quality communication with the Board, employees and members are important part of leadership. The GM can clearly see and articulate the big picture and the road that needs to be taken
  • A successful GM is highly visible to both members and staff and listens to their input, praise and criticisms
  • The GM provides innovative, proactive solutions to identified issues which my be implemented within the budget constraints and consistent with the Clubs culture
  • Converse and presides over regular meetings with Managers
  • Gives direction to and work closely with vendors, outside contractors, firms and individuals providing services to the Club
  • Assume or delegates the duties and responsibilities of the Managers if they are absent or disabled
Qualifications

 5+ years in country club management or similar.

Compensation

To be negotiated based on experience and value provided to the Club.

 

Benefits/Perks
To be discussed.
Start Date
2023-05-01
Course Website
<a href="https://www.idylwylde.com/">https://www.idylwylde.com/</a>
Employment Duration
Full-Time
Contact Information

Please apply in confidence, Interested applicants may send their resume to:

careers@idylwylde.com