General Manager: Galt Country Club, Cambridge, ON
- Location
- Galt Country Club, 750 Coronation Blvd, P.O. Box 22010, Cambridge ON, N1R 8E3
- Posted
- 2022-10-14
- Deadline
- 2022-11-05
- Job Summary
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Galt County Club is seeking a General Manager to effectively administer our Club operations in conjunction with our mission, vision and values.
Guided by our Policies and Bylaws, the GM shall administer and manage all aspects of the Club including operations, activities and business management. The GM is the leader of the Club’s management team and is responsible for administering all facets of the Club’s operations. The GM/ will report to the Board of Directors through the President.
- Responsibilities
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• Develop and deliver a consistently excellent experience to satisfy the members expectations in a private golf and curling club.
• Effectively manage all aspects of the Club’s activities and services provided by the Club to ensure a high level of member satisfaction and referrals to their family, friends, and colleagues.
• Develop and implement innovative, industry-leading operating policies, programs, procedures, and methods. Direct the work of and support the development of all department managers.
• In consultation with the Board and Finance Committee, deliver long and short-term financial objectives.
• Prepare forecasts and executing the financial plan for the Club including development of annual operating, cash, and capital budgets. Preparing financial reports to the Board and Finance Committee.
• Lead the Club’s human resources, including establishing, initiating, and monitoring personnel policies and overseeing training and professional development programs. Create an environment where staff wishes to return, and candidates want to join the Team. Act as a mentor to Direct Reports.
• Coordinate and implement the strategies within the Club’s short and long-range strategic plan as created by the Long-Range Planning Committee and the Board.
• Welcome new Club members, “meet and greet” all Club members as practical during their visits to the Club.
• Coordinating the marketing and member relations programs to promote the Club’s services and facilities to present to potential members. Develop ongoing dialogue and rapport with members by being present at all major Club functions.
• Ensuring compliance with all legal and regulatory matters affecting the Club.
- Qualifications
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The following skills are key to meeting the goals of the Club.
Leadership Skills:
• A trustworthy, dependable, and dynamic leader with the ability to work with the management team to motivating staff and lead by example.
• The ability to provide direction and expectations, including performance feedback with recognition that leads to positive outcomes. Fully engage and inspire department managers and their teams to enhance member experiences.
• Exhibit leadership skills in continued team building, employee motivation and service training.
• Proudly represent the Club to external groups.
Interpersonal Skills:
• Demonstrate integrity, ethical conduct in words and deeds; embodies the characteristics of a successful leader through honesty, straightforwardness, accountability, leadership, empathy, and dedication.
• A self-starter with a results-oriented workstyle combined with excellent verbal and written communication as well as interpersonal skills demonstrated with all the Club’s stakeholders.
• Flexible and adaptable to changing needs in schedule demands & time commitments. There is an expectation this position will be present and visible at Club events.
Business/Finance Skills:
• An entrepreneurial style combined with a strong understanding of all aspects of business management including business development, finance, information technology, marketing, human resources, risk management and performance management.
• Experience managing ongoing operations and capital projects.
• Values marketing (including digital) and its organizational impact.
• Direct experience and understanding of the operation of a not-for-profit business including the hospitality aspects.
• Incorporates succession planning by preparing staff for key leadership roles.
Education:
• A post-secondary degree in business, hospitality or professional management credential is preferable.
Experience and Accreditation:
• Experience as a leader in top tier private club facility
• A clear understanding of the requirements to deliver an exceptional private club experience.
• Experience and understanding of food and beverage operations, including the current challenges of staffing, resources, and managing a fluctuating clientele from members to event venues.
• Proven experience developing and managing budgets and business plans.
• Experience reporting to a board and developing/implementing strategies to achieve objectives adopted by the Club.
• Evidence of continued professional development.
- Compensation
- • The Club will offer an attractive compensation package, commensurate with experience.
- Benefits/Perks
- • Includes benefits and bonus opportunity based on fiscal achievements and membership retention.
- Course Website
- <a href="http://www.galtcountryclub.com"><strong>www.galtcountryclub.com</strong></a>
- Social Media Page(s)
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Galt Country Club - Home | Facebook
Galt Country Club (@GaltCntryClub) / Twitter
Galt Country Club (@galtcountryclub) • Instagram photos and videos
- Employment Duration
- .
- Contact Information
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Apply in Confidence to:
Drew Black email: dblack@galtcountryclub.com