General Manager: Glen Arbour Golf Course - Hammonds Plains, NS
Opening in 1999, Glen Arbour has had the luxury and privilege of being under the leadership of a single General Manager for over 20 years. As we bid a fond farewell to our loyal GM, we are tasked with finding the next person keen to make Glen Arbour a career and take us into the future.
Ownership of Glen Arbour changed hands in 2021 and was purchased by a group of passionate community members who are looking for the right candidate to deliver on their strategic plans to ensure Glen Arbour’s place remains as one of the premier golf courses for decades to come.
Glen Arbour’s championship course became a private course in 2022, with The Deerfield Course (9 hole - Par 3) and The Deerfield Pub both available to the public. To support this change in membership and public offerings we are looking for someone with broad team leadership experience who can create a world class golf and dining experience for our members and surrounding communities.
Ideal candidates would possess previous Golf and Food & Beverage GM experience; however, the right individual with previous general management experience, a proven people-first approach and a stellar business acumen could also be a perfect fit. As the General Manager, you would be responsible for the overall functioning of the business with an emphasis on driving and developing our great workplace culture and member-focused mindset.
- Location
- Glen Arbour Golf Course, Hammonds Plains, NS
- Posted
- 2022-10-25
- Deadline
- 2023-03-23
- Job Summary
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The General Manager plans, leads, executes and manages Glen Arbour Golf Course and Deerfield Pub operations in accordance with good golf course management practices, all relevant government regulations and any Administrative or Owner-driven Policies and Procedures. The General Manager reports to the Managing Partner on the effective management of the course and pub and the fulfillment of its core values and objectives.
As an effective Leader, the GM will develop and implement company-wide initiatives and inspire their teams to work together and help each other. The General Manager is an expert in explaining complex ideas in a way that their team can understand, while actively listening to their team’s ideas and feedback. Excellent organization skills are key to being a successful GM, both to help manage the GM’s own time and responsibilities but also to delegate tasks to team members and ensure the team is working on priorities effectively.
- Responsibilities
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Key duties of the General Manager role:
Strategic Direction and Planning:
• Develops, with the advice and counsel of the Ownership Team, the overall mission, strategic direction, goals, as well as the budgeting and operating principles of the organization.
• Responsible for ‘Big Picture’ thinking to ensure the team is strategic in approach to challenges and opportunities.
• Works collaboratively with the Ownership Team to ensure processes are followed to build consistency and trust.
• As employees are direct representations of Glen Arbour, the GM must be people-oriented and focused on making Glen Arbour’s employees feel respected and treated fairly.
Financial:
• Assumes ultimate accountability for sound financial management and appropriate internal controls.
• Monitors the quality of products and services to maximize customer satisfaction.
• Secures and protects facility assets while maximizing revenues and minimizing expenses.
Communication:
• Communicates the values and operating principles of the organization to employees, members and guests.
• Provides reports and related information as required to the Ownership Team, other designated organizations and the regulatory agencies.
• Represents Glen Arbour Golf Course to the golf industry and to the general public.
• Ensures an adequate presence on social media to promote and inform the public on the status of operations and events of Glen Arbour Golf Course.
Operations and Services:
• Provides overall direction for the golf course and pub operations daily and in accordance with the objectives established by the Ownership Team.
• Participates in all Ownership Team approved decisions of strategic importance.
• Ensures that appropriate policies and procedures are in place and being followed.
Management:
• Directly supervises the Superintendent/Associate Superintendent, and Director level roles
• Develop, communicate, facilitate, and encourage an organizational culture conducive to the achievement of Glen Arbour’s goals and operating principles.
• Develops and maintains relationships with the course's membership and the public.
• Supported by HR, oversee approved plans for the hiring, training, development and retention of Glen Arbour’s staff.
- Qualifications
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If this role speaks to you and you have the experience to hit the ground running, we welcome you to apply.
Experience as a GM on a golf course would be an asset.
We are looking for an experienced GM to push forward our goals, and promote world class customer experience regardless of previous industry.
A positive attitude and excitement to help us continue making Glen Arbour a best-in-class golf and dining experience in Atlantic Canada is key!
- Compensation
- Salary is estimated to be in the range of $90,000 - $115,000.
- Benefits/Perks
- We offer Group Benefits and a Group Retirement Savings Plan with a matching portion, staff discounts in the pub and golf shop, a fun and friendly culture with an absolutely stunning workplace!
- Social Media Page(s)
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Glen Arbour GC (@glenarbour) / Twitter
- Employment Duration
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Year Round.
- Contact Information
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Please apply right away, as we are hoping to have someone in place by the new year.
We’re looking forward to meeting you!
Please apply directly: https://glenarbour.bamboohr.com/careers/36