General Manager: Ladies' Golf Club of Toronto
- Location
- Ladies’ Golf Club of Toronto
- Posted
- 2026-03-07
- Deadline
- 2026-03-29
- Job Summary
-
The General Manager is the Club’s chief executive and the steward of its culture, operations, and member experience.
This is a role for a seasoned, people-focused leader who thrives in a dynamic membership environment. While familiarity with golf operations is valuable, this is not necessarily a golf professional role. The successful candidate will demonstrate leadership excellence, emotional intelligence, and operational discipline while championing service excellence.
- Responsibilities
-
Reporting to the Board of Directors, the GM leads all aspects of the Club’s operations, including:
- Golf services
- Food and beverage
- Facilities and capital projects
- Finance and budgeting
- Human resources
- Member relations
- Marketing and community engagement
- Ensure operational excellence across the golf course, clubhouse, and all member facing areas
- Advance strategic priorities, translating long range goals into actionable plans
- Strengthen financial performance through forecasting, budgeting, and disciplined management
- Inspire and develop staff, creating a cohesive, motivated, high performing team
- Lead with diplomacy, navigating a member driven environment with maturity and tact
- Champion hospitality, ensuring exceptional member and guest experiences
- Elevate the Club’s profile through marketing, community engagement, and social media
- Foster belonging, celebrating the Club’s women centered identity and diverse membership
- Qualifications
-
- A bachelor’s degree and Certified Club Manager (CCM) designation or similar credentials are preferred.
- The ideal candidate brings:
- Senior Leadership Experience: Proven leadership in private clubs, hospitality, recreation, or other member-focused service environments.
- Emotional Intelligence & Interpersonal Leadership: Demonstrates sound judgment, empathy, and the ability to build trust and strong relationships with members, staff, and the board.
- Change Leadership & Innovation: Experience guiding clubs/organizations through change while introducing initiatives that enhance operations and the member experience.
- Hospitality & Service Excellence: A strong commitment to exceptional service and the ability to empower and develop teams to deliver consistently high standards.
- Club Governance & Compliance: Understanding of private club governance, board dynamics, and relevant legal and regulatory considerations.
- Strategic & Financial Leadership: Ability to support long-range planning, align resources with strategic priorities, and apply sound financial insight to decision-making.
- Human Resources Leadership: Knowledge of fair and compliant HR practices, including recruitment, staff development, and performance management.
- Cultural Alignment: A genuine appreciation for the Club’s history, values, and women-centered culture.
- Compensation
- $200,000+ (includes base salary and benefits)
- PGA of Canada Specialization
- Management & Leadership
- Start Date
- 2026-04-10
- Course Website
- https://www.ladiesgolfclub.com/Home
- Employment Duration
- Full-time
- Contact Information
-
Candidates are invited to submit a resume and a detailed cover letter outlining their alignment with the role by Sunday, March 29, 2026.
Documents should be saved as:
• Last Name, First Name, Ladies’ Golf Club of Toronto, Resume
• Last Name, First Name, Ladies’ Golf Club of Toronto, Cover LetterApplications will be submitted through the GGA Search Portal https://shorturl.at/4S9Z4.