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Director of Operations: Cherry Downs Golf Club - Pickering, ON

Cherry Downs Golf Club

On the eastern edge of Greater Toronto, Cherry Downs Golf Club is easily accessible, but delivers the atmosphere of a grand and peaceful old club.

We are open for daily fee play, seven days a week (when available), and offer a full practice facility, clubhouse and restaurant. Locker rooms are available for your convenience.

Designed by Canadian architectural icon Howard Watson, the course opened in 1962 on rolling terrain framed by woodlands. Fifty years later, Cherry Downs is a mature course that fits the eye like a grand master’s painting, but the dense forests and roller-coaster fairways are a stern test of course management.

Designed as a homage to the greens at Augusta National, the devilish putting surfaces are our most defining feature. Slippery slopes, plateaus, run-offs and the protective surrounds will test your putting mettle. Before your round, hit the range which features six target greens.

As the first course in the ClubLink family, Cherry Downs holds a special place in the hearts of many ClubLink Members for its adventure, challenging greens and old-time beauty.

Location
Cherry Downs Golf Club - Pickering, ON
Posted
2023-01-27
Deadline
2023-02-28
Job Summary

Cherry Downs Golf Club is Hiring a Director of Operations!

SCOPE OF POSITION:

Reporting to the Regional Executive Director of Operations, the Director of Operations is responsible for providing effective leadership at the club. Specifically, he/she will make certain that all club employees are aligned with both the club and ClubLink's business objectives and in so doing ensure that the club's financial, member service and employee engagement targets are met.

Responsibilities

Leadership

• Identify, hire and develop key management employees, ensuring that they receive the proper training/instruction in order to maximize their effectiveness in their day-to-day activities.

• Manage the performance of each of the department managers at the club, setting clear expectations, providing regular feedback and ongoing coaching in an appropriate manner.

• Ensure professional development opportunities are made available to the management team and their staff.

Sales and Financial Management

• Proactively manage club budget including the labour and expense budgets, ensuring that Member and guest service expectations and overall company goals are being met.

• Actively seek incremental sources of revenue through banquets and events, increasing merchandise sales and maximizing the tee sheet.

• Actively seek new Membership opportunities with guests and other potential prospects.

• Assist in the development of club capital budgets, overseeing that all projects are carried out properly and within budget.

• Accountable for all purchasing at the club.

Member Relations

• Champion all Member and guest relations initiatives and act as the main point of contact at the club relative to Member or guest issues and concerns.

• Develop and maintain positive relationships with individual Members and Member groups, proactively seeking ways to improve member and guest satisfaction.

Qualifications

• 7+ years of relevant management/leadership experience.

• College/University Diploma in a related field. Experience/knowledge of golf club. operations including knowledge of turf, clubhouse and golf operations would be an asset.

• Demonstrated time management, organization and oral and written communication skills within a multi-unit operation.

• Proven track record of sales and sales leadership success, preferably within the golf industry, and a passion for sales and marketing.

• Strong training & coaching skills.

• Well-developed strategic planning skills and even stronger execution skills a must.

• The ability to manage multiple and competing tasks/priorities.

• Proven experience understanding and analyzing budgets.

• Expert Member and guest service skills.

• A history of innovation and a dedication to personal improvement.

Compensation
To be discussed
Benefits/Perks
To be discussed
Course Website
<a href="https://cherrydowns.clublink.ca/">https://cherrydowns.clublink.ca/</a>
Employment Duration
This is a Full-Time, Permanent Position.
Contact Information
Apply in confidence:  Applicants may click here to apply or submit their resume by email to cboudreau@clublink.ca