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Golf Professional: Glacier Greens Golf Club - Comox, BC

Glacier Greens Golf Club is seeking the services of a CPGA Golf Professional to support our management team in the day -to-day facility operations, specifically related to professional services. ABOUT COURSE The Glacier Greens Golf Club was established in 1971 and is a staple stop for Vancouver Island golf. Glacier Greens is a true shot makers golf course and offers picturesque views of the Comox Glacier, and a full service Proshop and driving range.

With an expanding membership and consistent 12 month course conditions, Glacier Greens is expecting continued growth as one of the best golf experiences in the Comox Valley.

Location
Glacier Greens Golf Club - Comox, BC
Posted
2023-01-27
Deadline
2023-02-15
Job Summary
The ideal candidate will be responsible to supervise and manage golf operations in the absence of the Proshop Manager and other CPGA Professional(s). All duties of the position shall be performed with a commitment to the highest level of customer service and total satisfaction of all members and guests, which will include, but are not limited to handling transactions, maintaining control of the tee sheet, organizing tournaments and leagues, creating a comprehensive teaching program, and developing good relationships with members.
Responsibilities

• Responsible for efficient and friendly customer service throughout the pro shop, checking in golfers, accurately ringing up charges at the register and properly checking in all golfers prior to play.

• Responsible for proper cash handling procedures as well as making sure that all standards of operations are being met.

• Maintain control of the tee sheet and collect all guest, cart and other fees.

• Respond to inquiries and book tee-times for members and visitors, helping them do it online when assistance is required.

• Converse with members and guests in a friendly manner, developing relationships to encourage a friendly environment.

• Focus attention on members and guests needs and remain calm, professional, and courteous at all times.

• Assist with the acquisition of merchandise.

• Support the organization and promotion all course/facility tournaments and other special events/functions at the club Oversee all aspects of outside golf operations including the team of staff members, this includes but is not limited to golf cart parking, storage, cleaning, etc.

• Assist on inventory controls, checking-in merchandise in accordance with procedures, organization of storage and display areas, inventory, etc.

• Perform close of business functions following guidelines and procedures established by the Club.

• Create and operate a comprehensive teaching program for club members and public patrons.

• Notify manager of member/guest complaints at the time they occur and resolve customer complaints as soon as possible.

• Perform additional duties as outlined in the agreed contract statement of work.

• Club repairs and specialty orders

Qualifications

• PGA of Canada member in good standing      • Empathy

• Specialization in Golf Operations      • Self-Control

• Strong interpersonal and problem-solving abilities       • Patience

• Highly responsible & reliable       • Confidence

• Ability to work cohesively as part of a team       • Leadership skills

• Excellent communication and organizational skills       • Effective listening

• Multitasking ability        • Attentiveness

• Friendly and professional demeanor         • Time management

• Customer-service oriented        • Willingness to improve

• Strong attention to detail         • Product knowledge

Compensation

Contracted position DOE and a  % teaching revenue

Benefits/Perks

• PGA of Canada dues paid

• Strong work/life balance

• Flexible schedule Meal discounts

• Playing privileges

• Equipment and clothing TBD

• PGA of Canada Training Academy allowance

PGA of Canada Specialization
Golf Operations
Start Date
2023-04-01
Course Website
<a href="https://www.glaciergreens.com/">https://www.glaciergreens.com/</a>
Employment Duration
Contract, Full-Time
Contact Information

Qualified applicants are required to submit their resume and cover letter to: manager@glaciergreens.com

Attention: Michael Newton,

Glacier Greens Golf Club is an equal opportunity employer and is committed to creating an accessible and inclusive organization as well as providing barrier-free and accessible employment practices in compliance with relevant legislation. Should you require code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request.