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Associate/Assistant Golf Professional: Okanagan Golf Club - Kelowna, BC

Renowned for its natural beauty, abundant sunshine, crystal-clear lakes and extended golf season, Kelowna is truly a golfers' paradise! Situated on the eastern shore of the Okanagan Lake mid-way between Penticton in the south and Vernon in the North, Kelowna is the largest city in the Okanagan Valley. With championship golf, fine dining, unique shops and a vibrant cultural like - yet orchards and vineyards within 10 minutes of the downtown core, Kelowna is the perfect setting for any golfer.

Location
Okanagan Golf Club - Kelowna, BC
Posted
2022-11-10
Deadline
2022-12-15
Job Summary
The Okanagan Golf Club is seeking an Associate or Assistant Golf Professional for the 2023 season. The successful candidates will be in a leadership role within the Golf Shop and will execute the levels of service expected at a premium golf club. This position provides excellent opportunity for growth and year-round employment. The role’s main priorities are to help ensure proficient Golf Shop and Tee Sheet operations and to prioritize an exceptional guest service experience, while maintaining a keen attention to budget and the bottom line.
Responsibilities

1. Golf Shop

  • Work Closely with the Director of Golf in the management of the daily operations of the golf club.
  • Ordering, receiving, pricing, displaying, and selling merchandise; maintaining inventory controls to help maximize revenue potential.
  • Maintaining and administering the tee sheets for maximum play and yield.
  •  Supervise, schedule and train Guest Service and Volunteer Team Members.
  •  Attending to guest requests and complaints as required.
  •  Effectively communicating with outside services to ensure guest satisfaction and efficient timing.
  •  Accurately ordering custom requests from guests and members.  Working effectively with other team members in all departments.
  • Assisting with large groups and tournaments to ensure that guests’ expectations are exceeded.

2. Teaching and Playing

  • Teaching lessons to guests and members as required.
  •  Administering Junior Programs and lessons.
  • Playing with media/writers/members as required.
  • Custom fitting golf clubs through various fitting systems for members and guests.

3. Guest Experience

  • Ensure that Team Members are trained to exceed guest expectations.
  • Develop a team that is knowledgeable and able to answer questions about the property and company.
Qualifications

REQUIRED SKILLS, KNOWLEDGE AND ABILITIES

Technical Skills and Knowledge

  • Solid understanding of the golf and country club environment
  • Background experience in the golf industry
  •  Education related to the industry
  •  Member in good standing within the PGA OF CANADA
  •  Teaching and Coaching Certification from the PGA OF CANADA
  •  Strong comprehension of English Language (oral and written) Abilities
  • High level of organizational and communication skills
  • Problem solving, quick evaluation and decision-making abilities
  • Must be able to work in a fast-paced environment
  • May require heavy lifting
  • Will be required to work on a shift basis including weekends, evenings, and holidays when necessary

BASED ON GOLFBC’S CORE VALUES, THE PROFESSIONAL WILL ENCOMPASS:

  • Passion: Demonstrates excitement for golf, and our culture.
  • Authenticity: Be impeccable with your word. Convey open, honest and respectful communication.
  • Integrity: Reflect on situations with humble self-evaluation.
  • Innovation: Get out front of the trends. Re-think the status-quo and be a person of action.
  •  Excellence: Focus on the right things and do things right.
  • Teamwork: Lead by example and be a source of encouragement to other Team Members. Be self-aware and emotionally intelligent to convey and embody Core Standards, FIRST:

 

  • Friendly and Helpful
  • Initiative and Action
  • Respect and Dignity
  • Sales and Service
  • Team and Facility Appearance
Compensation
$3500-$4000 monthly, based on experience.
Benefits/Perks
  • Clothing allowance and equipment package.
  • PGA OF CANADA dues, paid upon returning the following season.
  • Golf Shop and Meal Discount
  • Attractive Lesson Commission.
Course Website
https://okanagangolfclub.com/
Employment Duration
Full-time/Seasonal
Contact Information

Please email your resume and cover letter to:

Director of Golf: Lee Ranger, lranger@golfbc.com