Associate/ First Assistant Golf Professional: Whitewater Golf Club - Thunder Bay, ON

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Location

Whitewater Golf Club - Rosslyn, ON

Posted

2023-01-31

Deadline

2023-03-01

Job Summary

Reporting to the Head Golf Professional, the Associate / First Assistant Golf Professional is responsible to provide leadership and execution in the planning and delivery of all duties related to the Golf Operations. To provide a high-quality, safe and valued experience for both the members and staff. The Associate / First Assistant Golf Professional is responsible for fulfilling all Professional duties listed in the Duties and Responsibilities section.

Responsibilities

MAJOR FUNCTIONS

• Act as a leader in the Golf Shop Operations.
• Provide a pleasant golf experience for members and guests.
• Provide a safe and rewarding work environment for the Golf Shop Staff.
• Train staff with the intention of providing an exceptional member service.
• Lead in management of all Golf Shop Inventory Items & Controls.
• Assist in the annual purchasing of Golf Shop Inventory including finding unique items to improve the quality of the shopping experience for members and guests.
• Provide a strong junior program, including the First Tee Program at Whitewater.
• Provide a knowledgeable and enjoyable lesson experience for members and guests.

 

DUTIES & RESPONSIBILITIES

Golf Shop

• Provide an exceptional and welcoming level of member and guest service.
• Lead in the role of hiring and management of all Golf Shop Operations staff with direct assistance from the Head Professional.
• Assist the Head Golf Professional in creating the annual scheduling template to optimize member service.
• Provide timely schedules to the staff on Google Docs, expectation of 2 weeks in advance.
• Manage shift changes, sick calls, no-shows etc.
• Take a leadership roll in training, supervision and coordination of daily activities and duties of the Golf Operations staff.
• Motivate and lead staff in providing an exceptional member experience.
• Manage and provide all Golf Shop staff with the necessary items to complete daily tasks.
• Ensure the Golf Shop and Golf Operations areas are kept in a clean and organize manner.
• Monitor and manage retail inventory, ordering, receiving and merchandising.

Events

• Lead in the setup, organization and scoring of member & outside events, tournaments & league(s) through the Golf Genius platform with assistance from the Head Golf Professional.
• Lead in the organization and execution of 9 & Dines, and other member events.
• Take the full lead roll on at least one outside event monthly, assigned by the Head Professional.

Juniors

• Lead Golf Canada’s First Tee Program at Whitewater
• Operate a strong junior program to include all levels of development.
• Always allow first viewing and preference to Whitewater juniors, kids, & grandkids of members.
• Develop strong and pleasant working relationship with all parents, grandparents, and guardians.
• Publish a full calendar of junior programs by early spring.
• Develop junior events where needed and when scheduling allows. Present full plans, including budget, to management for approval.
• Be knowledgeable and to be an ambassador to bringing on new junior members and family memberships (including pricing, forms, and rules & regulations).

Other Duties

• Responsible for efficient and friendly customer service throughout the Golf Shop, checking in golfers, accurately ringing up charges at the register and properly checking in all golfers to play.
• Help organize and promote all Club Tournaments and other special events/functions at the Club.
• Be informed about promotions and to communicate important information to the membership.
• Take a lead roll in management of the practice facility.
• Ensure daily assignments are completed in their respective areas to meet Club standards.
• Provide an lesson experience.
• Assist in the creation and execution of instructional programs.
• Club Repair – basic club repair and maintenance.
• Perform additional duties they arise and may be assigned.

MEETINGS

• Attend the weekly management meeting, when requested, to present a junior report.
• Attend the monthly member’s committee meeting, when requested, to present a junior report

 

 

Qualifications

• Strong customer service skills.
• Experience in golf shop organization and management, as well as tournament and league organization preferred.
• Knowledge of golf rules, back shop services, golf cart maintenance and driving range operations.
• Knowledge of golf apparel and equipment.
• Excellent interpersonal and communication abilities.
• Must be available to work flexible hours to meet operational needs.
• Knowledge of TEE-ON P.O.S., Golf Genius, and Microsoft Office would be an asset.
• Member of the PGA of Canada

Compensation

• An hourly wage
• 100% of earned teaching revenue

Benefits/Perks

• Playing Privileges including personal cart usage.
• Equipment and Ball Package when available.

Course Website

<a href="http://www.whitewatergolfclub.com">www.whitewatergolfclub.com</a>

Employment Duration

SEASONAL FULL-TIME POSITION

Contact Information

Please apply in confidence to : Matt Simmons at mattcpgapro@gmail.com ,Director of Golf, Head Golf Professional