Associate/ First Assistant Golf Professional: Whitewater Golf Club - Thunder Bay, ON
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Associate/ First Assistant Golf Professional: Whitewater Golf Club - Thunder Bay, ON

WHITEWATER GOLF CLUB

Located just outside the city of Thunder Bay, Ontario, Whitewater Golf Club strives to provide a world-class experience in Northwestern Ontario. Stretching along the Kaministiquia River, Whitewater Golf Club is a Championship 18-hole facility designed by Thomas McBroom, laid out over 550 acres.

Whitewater has a full Practice / Academy facility with it’s own parking lot, 3 full tee decks, 350 yards in depth with multiple target greens, a large short-game green and bunker area, as well as an Academy building including an on-site office and meeting room.

Location
Whitewater Golf Club - Rosslyn, ON
Posted
2023-01-31
Deadline
2023-03-01
Job Summary

Reporting to the Head Golf Professional, the Associate / First Assistant Golf Professional is responsible to provide leadership and execution in the planning and delivery of all duties related to the Golf Operations. To provide a high-quality, safe and valued experience for both the members and staff. The Associate / First Assistant Golf Professional is responsible for fulfilling all Professional duties listed in the Duties and Responsibilities section.

Responsibilities

MAJOR FUNCTIONS

  • Act as a leader in the Golf Shop Operations.
  • Provide a pleasant golf experience for members and guests.
  • Provide a safe and rewarding work environment for the Golf Shop Staff.
  • Train staff with the intention of providing an exceptional member service.
  • Lead in management of all Golf Shop Inventory Items & Controls.
  • Assist in the annual purchasing of Golf Shop Inventory including finding unique items to improve the quality of the shopping experience for members and guests.
  • Provide a strong junior program, including the First Tee Program at Whitewater.
  • Provide a knowledgeable and enjoyable lesson experience for members and guests.

 

DUTIES & RESPONSIBILITIES

Golf Shop

  • Provide an exceptional and welcoming level of member and guest service.
  • Lead in the role of hiring and management of all Golf Shop Operations staff with direct assistance from the Head Professional.
  • Assist the Head Golf Professional in creating the annual scheduling template to optimize member service.
  • Provide timely schedules to the staff on Google Docs, expectation of 2 weeks in advance.
  • Manage shift changes, sick calls, no-shows etc.
  • Take a leadership roll in training, supervision and coordination of daily activities and duties of the Golf Operations staff.
  • Motivate and lead staff in providing an exceptional member experience.
  • Manage and provide all Golf Shop staff with the necessary items to complete daily tasks.
  • Ensure the Golf Shop and Golf Operations areas are kept in a clean and organize manner.
  • Monitor and manage retail inventory, ordering, receiving and merchandising.

Events

  • Lead in the setup, organization and scoring of member & outside events, tournaments & league(s) through the Golf Genius platform with assistance from the Head Golf Professional.
  • Lead in the organization and execution of 9 & Dines, and other member events.
  • Take the full lead roll on at least one outside event monthly, assigned by the Head Professional.

Juniors

  • Lead Golf Canada’s First Tee Program at Whitewater
  • Operate a strong junior program to include all levels of development.
  • Always allow first viewing and preference to Whitewater juniors, kids, & grandkids of members.
  • Develop strong and pleasant working relationship with all parents, grandparents, and guardians.
  • Publish a full calendar of junior programs by early spring.
  • Develop junior events where needed and when scheduling allows. Present full plans, including budget, to management for approval.
  • Be knowledgeable and to be an ambassador to bringing on new junior members and family memberships (including pricing, forms, and rules & regulations).

Other Duties

  • Responsible for efficient and friendly customer service throughout the Golf Shop, checking in golfers, accurately ringing up charges at the register and properly checking in all golfers to play.
  • Help organize and promote all Club Tournaments and other special events/functions at the Club.
  • Be informed about promotions and to communicate important information to the membership.
  • Take a lead roll in management of the practice facility.
  • Ensure daily assignments are completed in their respective areas to meet Club standards.
  • Provide an lesson experience.
  • Assist in the creation and execution of instructional programs.
  • Club Repair – basic club repair and maintenance.
  • Perform additional duties they arise and may be assigned.

MEETINGS

  • Attend the weekly management meeting, when requested, to present a junior report.
  • Attend the monthly member’s committee meeting, when requested, to present a junior report

 

 

Qualifications
  • Strong customer service skills.
  • Experience in golf shop organization and management, as well as tournament and league organization preferred.
  • Knowledge of golf rules, back shop services, golf cart maintenance and driving range operations.
  • Knowledge of golf apparel and equipment.
  • Excellent interpersonal and communication abilities.
  • Must be available to work flexible hours to meet operational needs.
  • Knowledge of TEE-ON P.O.S., Golf Genius, and Microsoft Office would be an asset.
  • Member of the PGA of Canada
Compensation
  • An hourly wage
  • 100% of earned teaching revenue
Benefits/Perks
  • Playing Privileges including personal cart usage.
  • Equipment and Ball Package when available.
Course Website
<a href="http://www.whitewatergolfclub.com">www.whitewatergolfclub.com</a>
Employment Duration

SEASONAL FULL-TIME POSITION

Contact Information
Please apply in confidence to : Matt Simmons at mattcpgapro@gmail.com ,Director of Golf, Head Golf Professional