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Guest Services Supervisor, Assistant Professional

Renowned for its panoramic beauty, The Fairmont Banff Springs Golf Course in Alberta is a captivating and challenging layout set in the heart of Canada’s Rocky Mountains. This course offers just two simple things for the perfect golf vacation. First, a breathtaking view in every direction and second, a magnificent layout that thrills every golfer fortunate enough to spend a day here. Amateurs and professionals alike are constantly amazed by its challenging layout. From hole design to optical illusions created by the surrounding mountains, this course will delight and tempt you.

Location
Banff Springs Golf Club - Banff, AB
Posted
2021-12-06
Deadline
2022-01-31
Job Summary
Under the direction and guidance of the Assistant Golf Operations Manager, Golf Operation Supervisors will be responsible for providing leadership and guidance to colleagues in the golf guest services and retail departments to ensure the successful day to day functioning of the golf operation. 
Responsibilities
  • Consistently and effectively training colleagues throughout the season 
  • Providing daily communication and guidance with colleagues, ensuring key information and GEOs for the day are shared in a timely manner. 
  • Overseeing the day to day functions of the golf operation, including: open/close procedures, event set up and execution, operation health and safety procedures, and wildlife/ inclement weather policies 
  • Effectively communicating with management in regards to any guest/ equipment issues. 
  • Meeting with Turf leaders daily to ensure all on-course issues are known and communicated.
Qualifications
  • Must have Class 5 driver’s license and driver’s abstract in good standing Constant standing and walking throughout shift
  • Must be able to lift and carry up to 50+ lbs. (Golf bags, crates of golf balls, boxes of bottles water, retail boxes etc.)
  • Business Degree or Diploma in Golf Management program an asset
  • PGA of Canada member in good standing and knowledge of golf game and etiquette an asset
  • Previous supervisory experience an asset
Compensation
  • Competitive Salary
Benefits/Perks
  • Heavily discounted Golf membership
  • Subsidized staff accommodation provided on-site for full time status 
  • Duty meal in our Bean on the Green staff cafeteria
  • Employee Travel Program 
  • Comprehensive Wellness Platform (LifeWorks)
  • Discounts on food & beverage/fitness centre/spa/golf 
  • Opportunity to develop your talent and grow within Fairmont Banff Springs and over 5,000 properties with Accor
PGA of Canada Specialization
Golf Operations
Start Date
2022-05-02
Course Website
<a href="https://www.banffmountaingolf.com/"><strong>https://www.banffmountaingolf.com/</strong></a>
Social Media Page(s)
https://www.facebook.com/FairmontBanffSprings/
Employment Duration
October 15, 2022
Contact Information

Please apply to: https://careers.accor.com/global/en/job/21021028/Golf-Operations-Supervisor-Spring-Summer-2022

You will need to create a profile, upload your resume, and complete the online questionnaire

Accommodation

We are an equal opportunity employer and are committed to creating an accessible and inclusive organization as well as providing barrier-free and accessible employment practices in compliance with relevant legislation. Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request.