Assistant Professional / Golf Services Supervisor: Cabot Cape Breton - Inverness, NS
Cabot Cape Breton
Located on over three miles of sandy beach along the coast of Cape Breton, Nova Scotia—and nestled between the Atlantic Ocean and the picturesque town of Inverness—Cabot Cape Breton is Canada’s first and only authentic links golf resort. Featuring 46 holes of exhilarating golf, two acclaimed World Top 100 courses Cabot Links and Cabot Cliffs, and our newest addition The Nest a 10 hole exhilarating short course. 72 rooms of award-winning accommodation, 19 luxury Golf Villas, with 33 additional homes currently under construction, and exquisite dining in three on-site restaurants, Cabot Cape Breton is intended to excite and inspire at every turn.
Cabot as a whole has grown with great leaps and bounds in just a short time. With now having properties in not only Canada, but the U.S, St. Lucia and Scotland, the Cabot name is now being recognized globally. Cabot prides itself on being able to find and develop world class individuals, that really take the overall goal of being world-class to heart. A benefit to becoming part of the Cabot family is that the potential for career growth is outstanding. It allows our associates the chance to discover where their hard work and goals can truly take them, not only at Cabot Cape Breton, but our other Cabot Properties as well.
- Location
- Cabot Links - Cape Breton, NS
- Posted
- 2023-01-17
- Deadline
- 2023-02-19
- Job Summary
-
The roles of our Golf Services Supervisors (GSS) are golf operations focused and are slightly removed from the traditional pro shop position. With our robust caddie program of over 250 caddies and strong occupancy on all three golf courses, our GSS team members are very much engaged directly with serving our guests, the caddie program, and leading the golf operations team.
Click here to apply:
- Responsibilities
-
Operational Excellence
• Strong coordinating and leadership skills
• Positive and proactive communication with resort guests and team members
• Maintain and uphold the policies, procedures, and reporting of the golf operations as required
• Implement any new processes, policies, and procedures as assigned by management
• Greet all guests in a warm and professional manner - make guests feel welcome and anticipate their needs
• Introducing caddies to the guest, and ensuring the guest is fully aware of caddie fees, and payment process.
• Supervising key golf operational aspects, such as Caddie request fulfillment, Player Assistants for pace of play, starters, and the guest club storage team.
• Assist guests with their golf clubs, set them up on push carts, ensure that the bag is suitable for the caddie when caddies are requested, provide a medical cart when required, and provide club storage services as requested
• Provide information and direction to guests to ensure their needs are met and exceeded
• Provide assistance in helping grow the Cabot Academy with private lessons, our junior program, and leagues
• Streamline the check in process for resort guests by efficiently communicating with professional shop team members
• Set up, maintain, and clean-up the golf academy and practice areas
• Be aware of daily hotel activities, group, and VIP arrivals
• Preparation and distribution of all guest golf operational amenity items
• Offer assistance to all guests and provide them with requested information and directions, personally escorting the guest whenever possible
• Assist guests with information on resort amenities, community and surrounding areas, and directions
• Focus attention on guest needs, always remaining calm and courteous
• Comply with Cabot health and safety legislation
• Complete other duties as assigned by management
- Qualifications
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• Available for the entire season, May – October
• Member in Good Standing with PGA of Canada
• High school diploma
• Positive attitude and excellent organizational, communication, and interpersonal skills
• Ability to handle multiple duties under pressure
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Ability to work flexible hours – weekends and evenings as required
• Highly responsible & reliable
• Valid driver’s license
• Commitment to delivering a high level of customer service
• Enthusiastic, positive, authentic, engaging, and high energy
• Excellent grooming standards
• Proficiency in Microsoft Office (Word, Powerpoint, Excel)
- Compensation
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• Base salary: $1450 - $1600 paid bi-weekly, commensurate with experience
• Caddy Gratuity Bonus available at end of season
• Staff housing is available at special rates
- Benefits/Perks
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• Potential for staff hard goods package
• Discounts on food and retail around the Cabot property
• Instruction opportunities, helping grow the game of golf at Cabot with our growing Junior program
• Playing privileges on the #1 and #5 ranked courses in the country, with use of the Cabot Cape Breton practice facility
• Emphasis on a positive staff work/life balance through staff scheduling. We want to make sure you enjoy your time in Cape Breton!
Check out the Cabot lifestyle - Check Out Cabot PGA Assistant Professionals season at Cabot this year:
https://www.instagram.com/reel/ClrUSkONbfp/?igshid=NDk5N2NlZjQ= Come
Join the Cabot Family: https://www.linkedin.com/feed/update/urn:li:activity:7018599438877167618/
- Start Date
- 2023-04-01
- Course Website
- <a href="http://www.cabotcapebreton.com">www.cabotcapebreton.com</a>
- Social Media Page(s)
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https://www.instagram.com/cabotcapebreton/
- Employment Duration
- Seasonal - With potential opportunities to go to partners or sister facilities in off-season
- Contact Information
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To Apply Follow This Link:
Cabot Cape Breton Cabot Cliffs Head Golf Professional - Jason Moxam, jmoxam@cabotcapebreton.com
Cabot Links Head Golf Professional - Mike Johnston, mjohnston@cabotcapebreton.com
Director of Golf - Ted Stonehouse