Apprentice/Assistant Professional: The Don Valley Golf Course

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Location

Don Valley Golf Course

Posted

2024-02-26

Deadline

2024-03-10

Job Summary

The ideal candidate will be responsible to supervise and manage golf operations in the absence of the Head Golf Professional.

All duties of the position shall be performed with a commitment to the highest level of customer service and total satisfaction of all customers, which will include, but are not limited to checking in golfers, handling cash, maintaining control of the tee sheet, overseeing golf operations, and developing good relationships with customers.

Responsibilities

Responsible for efficient and friendly customer service throughout the pro shop, checking in golfers, accurately ringing up charges at the register and properly checking in all golfers prior to play.

• Responsible for proper cash handling procedures as well as making sure that all standards of operations are being met.

• Maintain control of the tee sheet and collect all green fees, cart, and other fees.

• Respond to inquiries and book tee-times for golfers, helping them do it online when assistance is required.

• Converse with golfers in a friendly manner, developing relationships to encourage a friendly environment.

• Focus attention on the golfers' needs and remain calm, professional, and courteous at all times.

• Oversee all aspects of outside golf operations including the team of staff members, this includes but is not limited to golf cart parking, storage, cleaning, etc.

• Assist on inventory controls, checking-in merchandise in accordance with procedures, organization of storage and display areas, inventory, etc.

• Perform close of business functions following guidelines and procedures established by the Club.

• Ensure daily assignments are completed in their respective areas to meet Club standards.

• Notify supervisors of any complaints at the time they occur and resolve customer complaints as soon as possible.

• Perform additional duties as may arise and as may be assigned.

Qualifications

PGA of Canada member in good standing preferred but not required

• Excellent communication and organizational skills

• Strong interpersonal and problem-solving abilities

• Highly responsible & reliable

• Ability to work cohesively as part of a team

• Leadership skills

• Multitasking ability

• Friendly and professional demeanour

• Customer-service oriented

• Strong attention to detail

Compensation

Compensation will be commensurate with experience

Benefits/Perks

• Shop discounts
• Plenty of opportunities for lessons
• Continued professional development

PGA of Canada Specialization

Golf Operations

Employment Duration

March - November depending on the weather

Contact Information

Interested applicants may send their cover letter and resume to Vishal Dalvi, Head Professional, at vishal@golfthe6ix.com

We thank all applicants for their interest in working at Don Valley, with our team. Only those selected for an interview will be contacted.