High-performance Professional with 25 years of private club experience. Transitioned from management to leadership through a lifetime of Professional Development programs. My theories are based on the foundation that the General Manager is responsible for operations, assets/investments and club culture.
My focus is on leading a team that delivers value to members, and guests through a platform that optimizes the annual dues of the member. Action oriented. Solution focused.
PGA of Canada – Master Professional
Canada’s 25th Master Professional. Building and Sustaining a High-Performance Team, was written to create value for industry professionals. In doing my research, I enlisted in a comprehensive leadership program online from Harvard, completing a Manager Mentor Business Program in 2015. To access my Thesis, visit www.pgaofcanada.com, Membership tab, Master Professionals.
Canadian Society of Club Managers
My path to completing my CCM designation is scheduled for 2019. My studies from Ryerson University include; BMI-I Club Management, BMI-II Leadership Edge, BMI-III General Manager/COO, and BMI Food & Beverage. All education components are completed and I am schedule to write my CCM exam in November 2019.
Personality Traits and Skills
My personality traits, leadership style, and disposition are characteristics consistent with those who are successful in the private club industry.
My skills include; research and analysis, human resource management, food and beverage, strategic objective execution, process improvement, financial management, crisis management consulting, retail life-cycle; purchasing, inventory, merchandising, member retention, recruitment, marketing and advertising.