Director of Operations: Club de golf Hautes Plaines is Hiring! - GATINEAU, QC
Built in 1983 and redesigned by acclaimed Montreal architect Graham Cooke, the tree-lined fairways and numerous bunkers challenge players to think strategically and take risks.
- Location
- Club de golf Hautes Plaines- GATINEAU, QC
- Posted
- 2023-01-26
- Deadline
- 2023-03-31
- Job Summary
-
SCOPE OF POSITION:
Reporting to the Regional Executive Director of Operations, the Director of Operations is responsible for providing effective leadership at the club. Specifically, he/she will make certain that all club employees are aligned with both the club and ClubLink's business objectives and in so doing ensure that the club's financial, member service and employee engagement targets are met.
- Responsibilities
-
Leadership
• Identify, hire and develop key management employees, ensuring that they receive the proper training/instruction in order to maximize their effectiveness in their day-to-day activities.
• Manage the performance of each of the department managers at the club, setting clear expectations, providing regular feedback and ongoing coaching in an appropriate manner.
• Proactively manage club budget including the labor and expense budgets, ensuring that Member and guest service expectations and overall company goals are being met.
• Actively seek new Membership opportunities with guests and other potential prospects.
Member Relations
• Champion all Member and guest relations initiatives and act as the main point of contact at the club relative to Member or guest issues and concerns.
• Develop and maintain positive relationships with individual Members and Member groups, proactively seeking ways to improve member and guest satisfaction
- Qualifications
-
• 2+ years of relevant management/leadership experience.
• PGA of Canada Member
• Communicating in French and English, both spoken and written
• College/University Diploma in a related field. Experience/knowledge of golf club. operations including knowledge of turf, clubhouse and golf operations would be an asset.
• Demonstrated time management, organization and oral and written communication skills within a multi-unit operation.
• Proven track record of sales and sales leadership success, preferably within the golf industry, and a passion for sales and marketing.
• Strong training & coaching skills.
• Well-developed strategic planning skills and even stronger execution skills a must.
• The ability to manage multiple and competing tasks/priorities.
• Expert Member and guest service skills
- Compensation
- To be discussed
- Benefits/Perks
- To be discussed
- PGA of Canada Specialization
- Golf Operations
- PGA of Canada Specialization
- Management & Leadership
- Course Website
- <a href="https://hautesplaines.clublink.ca/about/">https://hautesplaines.clublink.ca/about/</a>
- Employment Duration
- Full-Time, Permanent
- Contact Information
-
ClubLink is an equal opportunity employer committed to providing an inclusive workplace.
Please contact dlacombe@clubink.ca if a workplace visit is needed throughout the selection process.
Thank you for your interest in ClubLink