Retail Manager

Founded in 1926 when a group of Toronto businessmen purchased a farm north of Toronto, Oakdale hired Stanley Thompson to craft the initial nine holes, with the designer adding nine a few years later. Canadian designer Robbie Robinson added the final nine in 1957.

With 27-holes of world-class golf at its core, and amenities including a pool, tennis and fitness facility, Oakdale is Toronto’s Club of choice for families. For decades, friends and families have played on its wonderful course, and generations have connected over incredible family dinners in Oakdale’s welcoming Clubhouse.

More recently, Golf Canada and title sponsor RBC in partnership with the PGA Tour have announced that Oakdale Golf and Country Club will join the celebrated host venue rotation for the RBC Canadian Open, with the club set to host Canada’s National Men’s Open Championship in 2023 and 2026.

Location

Oakdale Golf & Country Club - Toronto, Ontario

Posted

2021-12-28

Deadline

2022-01-21

Job Summary

Position: Oakdale Golf and Country Club is seeking a Retail Manager for the 2022 season and beyond. Reporting to the Director of Golf, the successful candidate will provide consistent, excellent service to all Members and guests. About the Role: As the Retail Manager, you will take the lead in all retail-based operations and ensure that world class service standards are met. You will correspond daily with members and the Professional team as well as various department lead to resolve issues and provide information. The successful candidate will be articulate, patient and organized with an ability to prioritize efficiently and delegate effectively.

Why work with us?

Experience a sense of purpose that you won’t get at many other golf courses in the country.
To be part of a dynamic team
Our Club culture is open and approachable, mission-driven, that enables you to bring your authentic self and your best ideas forward
Experience a supportive environment that encourages growth by investing in you through ongoing learning opportunities, individual development planning, and education assistance programs

Responsibilities

The successful candidate will:

Respond and resolve member inquiries in a timely manner while remaining positive, empathetic, and professional.
Communicate effectively and efficiently across the organization in both written and verbal form.
Other projects and items as assigned that will continue to our program forward
Provide exceptional service for both members and guests.
Train, motivate and develop golf shop staff to ensure effective performance and track performance reviews.
Develop and execute annual merchandise buying plan with assistance from Director of Golf and Head Professional
Maintain vendor relationships.
Maintain an accurate financial record of Golf Shop business activities.
Process and develop bi-weekly financial reports for Director of Golf.
Process of special orders.
Maintain an accurate Inventory Database.
Develop short- and long-term business goals with the Director of Golf.
Provide retail sales services and lead in merchandising.
Ensure organization of retail and storage spaces.
Receive and track all incoming/outgoing merchandise.

Qualifications

Vaccinated against Covid-19
PGA of Canada member in good standing not necessary but considered an asset
Desire to exceed expectations
Graduate of University, College or PGM Program.
Work effectively within a team management structure.
Strong public relations skills.
Strong organizational skills with excellent attention to detail.
Retail and merchandising skills.
Excellent oral and written communication skills.
Computer literate with Excel and various P.O.S. systems, including a high level of experience with Jonas.

Compensation

Salary commensurate with experience

Benefits/Perks

Meals while on shift
Health Benefits package
Opportunity for vertical growth within the Club
Industry related annual dues
End of season bonus

Start Date

2022-02-01

Course Website

<a href="http://http:www.oakdalegolf.com"><strong>http:www.oakdalegolf.com</strong></a>

Employment Duration

Full-Time

Contact Information

Contact Information: Interested applicants may send their cover letter and detailed resume to: Alex Arychuk, Head Associate Professional, Oakdale Golf & Country Club aarychuk@oakdalegolf.com

All applications will be held in strict confidence.

Accommodation: Oakdale Golf and Country Club is an equal opportunity employer, as such, we are committed to creating an accessible and inclusive organization as well as providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request.